FAQs

WHAT ARE THE SHIPPING COSTS?

We offer free worldwide shipping.

 

HOW ARE TILE MURALS SHIPPED?

Tile murals are not assembled before shipping. Mural tiles ship individually wrapped and numbered for easy installation.

 

WHEN WILL YOU SHIP MY ORDER?

Our tile murals are custom painted in Portugal and shipped 4 weeks from time of order. 

 

HOW WILL I KNOW WHEN MY ORDER IS SHIPPED?

You will receive an email with the shipping details and tracking number once we ship your order.

 

WRAPPING AND PACKAGING

Our tiles are packed with extra care to ensure their safe arrival. We use strong double thickness boxes that are securely taped with parcel and Fragile tape.

 

WHAT HAPPENS IF THE TILES I RECEIVE ARE BROKEN?

We will offer replacement tiles free of charge and will ask for a photo of the broken tiles to be emailed to us.

 

WHAT SIZE ARE THE TILES?

Our tiles are 15cm x 15cm or 5.9″ x 5.9″

 

HOW THICK ARE THE TILES?

The tiles are 4mm in thickness.

 

ARE THE TILES SUITABLE FOR USE IN SHOWERS?

They are perfectly suitable for use in showers and their colours will never fade. We have many customers who have tiled their complete bathrooms and showers using our tiles.

 

CAN THE TILES BE USED CLOSE TO HOT SURFACES?

Yes, they can be used behind a cooker as a decorative splashback without any problem.

 

WILL THESE TILES HOLD UP IN COLD WEATHER?

All of our tiles are perfect for cold, snow, rain or heat. They will not crack, chip or fade in any kind of weather.

 

CUSTOM ORDERS ARE GLADLY ACCEPTED

All our tile murals may be expanded or reduced to fit your space.

If you require a different size, please send us an email to contact@portuguesetiles.co.uk.

We also gladly accept custom orders so whatever you like, we will create!
You can send us the photos of your project and we'll be happy to make it.

 

DO YOU SELL PLAIN WHITE TILES?

Yes, we sell plain white tiles to match our tile murals. 

 

HOW DO I INSTALL MY TILE MURAL?

Please copy and paste the link below to your browser and see step by step the instructions for an easy installation.

http://www.wikihow.com/Install-Ceramic-Wall-Tile

★ Reviews

Let customers speak for us

49 reviews
98%
(48)
2%
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fish wine and cheese

Worked really well.
It is always commented upon.!!

Remembrance of Portugal

I LOVE my hand-painted Portuguese tiles of the rooster. It is stunning, colorful, authentic remembrance of the Galo de Barcelos, Portugal. I have brought my Portuguese culture into our kitchen and I am delighted by it each and every day. Thank you.

Cat and Mouse Tile Mural

The mural is just beautiful ! It will be going in our remodel bathroom in the next few months. The tiles arrived well package and safe.
Cheers from the US

Hello Chantal,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

PINK FLOWERS Hand Painted Cutout Tile Mural | Ref. PT355

Thank you so much for taking the time to leave us a five star review - it's much appreciated!

Great masterpiece

Thank you so much for the five star review. We really appreciate your business and helping to share the word about Portuguese Tiles.