13KGHT73 Shop Policies | Portuguese Tiles Azulejos
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    Shop Policies

    SHIPPING

    • We offer Free Shipping Worldwide on all orders!
    • All our tile murals are made to order and shipped within 4-5 weeks. 

    CUSTOMS AND IMPORT TAXES

    • Buyers are responsible for any customs and import taxes that may apply.
    • We are not responsible for delays due to customs.  

    RETURNS & EXCHANGES

    • We gladly accept returns and exchanges.
    • Contact us within: 14 days of delivery
    • Ship items back within: 30 days of delivery

    We don't accept cancellations

    • But please contact us if you have any problems with your order.

    The following items can't be returned or exchanged

    • Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders.

    Conditions of return

    • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

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