Shop Policies

SHIPPING

  • We offer Free Shipping Worldwide on all orders!
  • All our tiles & tile murals are made to order and shipped within 5-6 weeks. 

CUSTOMS AND IMPORT TAXES

  • Buyers are responsible for any customs and import taxes that may apply.
  • We are not responsible for delays due to customs.  

RETURNS & EXCHANGES

  • We gladly accept returns and exchanges.
  • Contact us within: 14 days of delivery
  • Ship items back within: 30 days of delivery

We don't accept cancellations

  • But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

  • Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders.

Conditions of return

  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.