Shipping policy

How much does shipping cost?

We offer free shipping worldwide on all orders.

How are tile murals shipped?

Tile murals are not assembled before shipping.

Mural tiles ship individually wrapped and numbered for easy installation.

When will you ship my order?

Your order will be shipped within 4-6 weeks from the purchase date.

How do you pack and ship tiles?

Our tiles are packed with extra care to ensure safe delivery.

We use strong double thickness boxes that are securely taped with parcel and fragile tape.

Can I track my order?

Yes, once your order has been dispatched, we will send you the shipping details and the tracking number.

What happens if my tiles arrive damaged?

If your tiles arrive damaged or defective, please send us photos of the tiles along with your order number, and we’ll be happy to arrange a free replacement.

Contact information

If you need assistance with your order, please feel free to contact us at: contact@portuguesetiles.co.uk

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Gorgeous Rooster Mural

We absolutely love this Rooster Tile Mural. It is beautifully painted and adds the exact touch I wanted in our new house kitchen. Shipping was excellent and tile was well packaged.

We absolutely love our mural! It's the centerpiece of our renovated kitchen. Add to that a product that was exactly as described and a delivery time that was just as promised. Highly recommend.

Our bird mural

I deliberated for months before purchasing the bird mural. I am so happy to have bought it for our new bathroom. It looks lovely.
The service was wonderful.
Great experience all round

Wonderful tiles.

We are so pleased with our tiles, exactly what we were looking for. Really add a lovely touch to our new kitchen, making it so different to all the other kitchen clones on social media. Thank you!

Tile Mural

The mural I ordered from Portuguese Tiles exceeded all my expectations. The ordering process was very easy, the tiles were delivered well within period and were beautifully packed. Now the mural is in place, I could not be more delighted.

Remembrance of Portugal

I LOVE my hand-painted Portuguese tiles of the rooster. It is stunning, colorful, authentic remembrance of the Galo de Barcelos, Portugal. I have brought my Portuguese culture into our kitchen and I am delighted by it each and every day. Thank you.

Cat and Mouse Tile Mural

The mural is just beautiful ! It will be going in our remodel bathroom in the next few months. The tiles arrived well package and safe.
Cheers from the US

Fantastic service and great product

It was with some trepidation the we ordered our kitchen tile mural to come to Australia during Covid . However it could not have gone more smoothly arriving earlier than expected in perfect condition and just what we wanted it is beautiful . Thank you for the great service and enabling us to have a piece of Portugal in MacMasters Beach Australia

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