Shipping Policy
- SHIPPING COST
We offer free shipping worldwide on all orders.
- PROCESSING TIME
All our tiles & tile murals are made to order and shipped within 4-6 weeks.
- ORDER TRACKING
You will receive an email with the shipping details and tracking number once we ship your order.
- WRAPPING AND PACKAGING
Our tiles are packed with extra care to ensure their safe arrival.
We use strong double thickness boxes that are securely taped with parcel and Fragile tape.
- IF TILES BREAK DURING TRANSIT
We will offer replacement tiles free of charge and will ask for a photo of the broken tiles to be emailed to us.
- CONTACT INFORMATION
If you have any questions or require assistance with your order or shipping, please feel free to contact us at: contact@portuguesetiles.co.uk